Home > Evolute Advantage
EVOLUTE ADVANTAGE.
1. Focus on services a€“ With a single-minded focus on support and service, we have built up in-depth expertise, experience and processes based on time-proven industry best practices. This puts us in a unique position as the partner of choice for your mission-critical infrastructure.
2. Proven Processes and Parts stocking - As a major regional player, our operation is founded on time-proven processes. We stock 100% of the parts needed and more. Our processes ensure consistency in the quality of services delivered.
3. Technical Escalation a€“ Our operation is backed by a stringent technical escalation process to 2nd and 3rd level support centers. All problems get resolved in the shortest possible timeframe.
4. Excellent track record - Our team has more than 7 years of track record in maintaining enterprise system independently. We enjoy a year-on-year contract renewal rate of over 90%. This is clearly a strong endorsement of our clientsa€? confidence in our keeping their mission-critical systems up and running.
5. Single Point of Contact a€“ Evolute supports a wide range of heterogeneous platforms. We provide you with a single point of contact for problem escalation, thus simplifying complex support processes.
6. Cost effectiveness a€“ Evolutea€?s flexible and innovative approach allows us to lower costs while offering customized solutions that are the most cost effective to our clients.
7. Support for End-of-Life Systems a€“ Our technical expertise and first class parts planning processes ensure that we are able to support all your new and old systems, including those End-of-Support Life (EOSL) systems which are no longer supported by the vendors.