Hardware coverage
Multi-vendor hardware specialist
Servers, storage, tape, SAN and networking from 8 vendors, supported under one contract — with the model families published in full rather than summarised.
Supported platforms
Every family we cover, by vendor
Open a vendor to see the model families it covers. If a system is not listed, ask — the list reflects what Evolute publishes, not the limit of what can be quoted.
Mainframe
- IBM Z Series / zSystem
Server
- BladeCenter
- IBM PureFlex
- Power 4
- Power 5
- Power 6
- Power 7
- Power 8
- Power 9
- HMC
- Xseries
Storage
- DS-series / FAStT
- DS8000
- Netezza (PureData)
- FlashSystem
- Storwize
- FlashSystem A9000
- SVC
- XIV
- N-series (NetApp rebranded)
Library / Tape
- TS2900
- TS3100 / TS3200 / TS3400
- TS3500 / TS4500
- TS77x0
- 3590
Network
- San Switches (Brocade rebranded)
Server
- Flex System
- System x
- iDataPlex
- ThinkServer RD / RS / TD / TS
- ThinkSystem SD / SE / SN / SR / ST
- ThinkAgile HX / VX (HyperConverged)
Storage
- ThinkSystem DM Series
- ThinkSystem DE Series
- ThinkSystem DS Series
Server (Unix)
- HP9000 RP
- Integrity RX
- Integrity BL
- Superdome (PA-RISC)
- Superdome (Integrity)
- Superdome 2
- Superdome X
Server
- Apollo
- Blade System C3000, C7000
- NonStop Systems
- ProLiant BL / DL / ML / SL
- ProLiant DX (Nutanix)
- OmniCube / Simplivity
Storage
- 3PAR
- EVA
- MSA / MSA P2000
- Nimble (CS, HF, AF, SF)
- Primera
- StoreAll
- StoreEasy
- StoreOnce Backup / System
- StoreVirtual / LeftHand P4000
- StorageWorks X series
- XP (Hitachi rebranded)
Library / Tape
- Surestore
- StoreEver MSL
- StoreEver ESL
- StoreEver Autoloader
- StorageWorks MSL series
- StorageWorks Autoloader
- StorageWorks ESL E-Series
Network
- HPE Aruba
- HPE Arista (DCS series)
- HPE ProCurve
- SAN Switches (Brocade rebranded)
Server
- PowerEdge R, T & M (up to 16th Gen)
- PowerEdge MX
- PowerEdge SC
- PowerEdge VRTX, M1000E
- PowerEdge XR
- vBlock/VxBlock
- VxRail
- XC Hyper-Converged
- OEMR
Storage
- Avamar (Gen4)
- Celerra
- CLARiiON
- Compellent
- Data Domain
- PowerProtect
- EqualLogic
- Isilon
- PowerMax
- PowerVault MD Series
- PowerVault ME Series
- PowerVault NX Series
- RecoverPoint
- Symmetrix (DMX & VMAX)
- Unity
- Unity XT
- VNX
- VNXe
- XtremIO
Library / Tape
- PowerVault (ML, TL, ML3/ML3E)
Network
- Connectrix
- PowerSwitch
- PowerConnect
- NetWorking
Routing
- ISR (Integrated Services Routers)
- ASR (Aggregation Services Routers)
- Small Business RV Series Routers
Switching
- Small Business Series
- Business Series
- Stackable Managed Series Switches
- Industrial Ethernet Series Switches
- Catalyst Series Switches
- Catalyst Rugged Series
- Nexus 2000
- Nexus 3000
- Nexus 5000
- Nexus 6000
- Nexus 7000
- Nexus 9000
Security
- ASA5500-Series
Others
- Cisco Aironet Series Access Points
- MDS Switches
Server
- UCS Servers
- Fabric Interconnect
Aironet Access Points
ShowHide
Supported access point models
- AIR-AP1562E-K-K9
- AIR-AP1832I-K-K9
- AIR-AP1852I-C-K9
- AIR-AP1852I-K-K9
- AIR-AP1852I-K-K9C
- AIR-AP2802E-K-K9
- AIR-AP2802I-K-K9
- AIR-AP2802I-K-K9C
- AP2802E+ANT2566D4M
- AIR-CAP1602I-C-K9
- AIR-CAP2602E-C-K9
- AIR-CAP2602I-C-K9
- AIR-CT2504-K9
- AP2602i
- AP2802i
Server
- A+ Server
- Blade
- MicroBlade
- SuperServer
- SuperStorage
- SuperChassis
Storage
- Scalar
- SuperLoader 3
SAN Switch
- Directors: 12000 / 24000 / 48000
- Fibre Backbone DCX, SAN Switch up to Gen7
Network
- NetIron CER / MLX
- VDX
- FastIron ICX / GS
All product names, logos, and brands are property of their respective owners and used for identification purposes only. Evolute IT Services is an independent maintenance provider and is not affiliated with, endorsed by, or sponsored by any OEM.
Geographic coverage
Where engineers can reach you
Twenty cities across Peninsular and East Malaysia, each published at one of two onsite service levels.
- 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays)
- Next Business Day onsite support
| City | Region | Onsite service level |
|---|---|---|
| Kuala Lumpur (Klang Valley) | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Seremban | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Ipoh | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Penang | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Alor Setar | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Perlis | Peninsular Malaysia | Next Business Day onsite support |
| Melaka | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Muar | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Johor Bahru | Peninsular Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Kuantan | Peninsular Malaysia | Next Business Day onsite support |
| Kuala Terengganu | Peninsular Malaysia | Next Business Day onsite support |
| Kota Bharu | Peninsular Malaysia | Next Business Day onsite support |
| Kuching | East Malaysia | Next Business Day onsite support |
| Sibu | East Malaysia | Next Business Day onsite support |
| Bintulu | East Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Miri | East Malaysia | Next Business Day onsite support |
| Labuan | East Malaysia | Next Business Day onsite support |
| Kota Kinabalu | East Malaysia | 24 hours a day, 7 days a week, 4-hour response (incl. weekends & public holidays) |
| Sandakan | East Malaysia | Next Business Day onsite support |
| Tawau | East Malaysia | Next Business Day onsite support |
Onsite reach is not the same as your SLA
This table says how quickly an engineer can physically reach a given city. What Evolute commits to once a call is logged — response, intervention and repair — is set by the service level in your contract, and the two are agreed separately.
New systems and end-of-support-life systems
Coverage is not limited to current-generation hardware. Evolute supports systems the original vendor has moved past — kit that has reached End-of-Support-Life (EOSL) and can no longer be put on an OEM contract — alongside the platforms still shipping today.
That is the point of independent maintenance: the decision to replace a working system becomes yours to make on your own timetable, not the vendor's.
Don't see your hardware? Ask us.
Send the make, model and serial number and we will tell you straight whether it is something we can cover.